kenmore kenmore:
The seats are too small and the service wasnt that great. I had lost luggage when I got to Cuba and didnt get it until I was back home. The stewardess was a rude old hag and she actually caused a couple of middle aged women to cry. I went to Mexico as well and they wouldnt let us take a leak over US air space, not great for people with heart probs.
First, all airlines lose luggage. Not great but it happens. If you're going to not fly with an airline due to that then you won't fly.
As to the rest, try comparing the seats on Westjet to AC on their Airbus 319/320/321 which is the closest comparison and you'll see that the seating is virtually identical in economy. A quick check on SeatGuru shows that even on the larger aircraft they are very comparable.
I can guarantee that they did not say people could not go to the washroom because you were over the States. If it was turbulent (or forecast to be) the pilots may have turned on the seat belt signs. The only other restriction is that while flying over US airspace the Americans require that people not be allowed to congregate in the aircraft, so you can't have large lines waiting for the washroom.
Given your lack of accuracy in the rest of the post I have to question the truth of the "hag" and the old ladies.
This is not to say that Westjet (or any airline) is perfect but if you're going to run down a whole airline at least be factual. For what it's worth, I've had good and bad flights on Westjet, AC, BA, Lufthansa, Zoom Air Transat, PIA, Air France, Air Afrique, Canadian, Candian North. None of them are perfect.
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